The “Maker Standards/Guidelines” referenced in the Quality Assurance section of the Terms of Service are a set of criteria and rules that Makers (sellers) on the 3dgigs.io platform are expected to adhere to. 

  1. Product Quality Standards:
  • Precision and Accuracy: Ensuring that the 3D printed products meet the precision and accuracy as described in the product listing or project requirements.
  • Material Quality: Use of high-quality materials as specified in the product descriptions or project proposals.

2. Ethical Manufacturing Practices:

  • Sustainability: Encouraging the use of eco-friendly materials and sustainable manufacturing processes.
  • Labor Practices: Adherence to fair labor practices if the Maker employs or contracts others.

3. Customer Service and Communication:

  • Responsiveness: Timely and professional responses to inquiries and order updates.
  • Resolution of Issues: Efficient and fair handling of any customer complaints or issues.

4. Design and Innovation:

  • Originality: Ensuring that the designs are original or properly licensed if sourced from third parties.
  • Innovation: Encouragement of innovative designs and use of new technologies.

5. Health and Safety Compliance:

  • Safety Standards: Adherence to health and safety standards relevant to 3D printing and material handling.
  • Product Safety: Ensuring that the products are safe for their intended use.

6. Intellectual Property Respect:

  • IP Rights: Respecting the intellectual property rights of others, including not infringing on copyrights or patents.

7. Delivery and Fulfillment:

  • Timeliness: Adherence to promised delivery timelines.
  • Packaging and Shipping: Proper packaging to ensure safe transit and adherence to shipping guidelines.

8. Transparency and Honesty:

  • Accurate Listings: Honest and clear descriptions of products and services.
  • Disclosure: Full disclosure of any limitations or potential issues with the products.

9. Regulatory Compliance:

  • Legal Compliance: Adherence to all relevant local, national, and international laws and regulations.

10. Continuous Improvement:

  • Feedback Integration: Taking customer feedback into account for continuous improvement of products and services.

These standards are designed to uphold the quality and integrity of the products and services offered on your platform, ensuring customer satisfaction and maintaining a reputable marketplace.