Managing your Support Tickets

Managing Your Tickets:

• A dedicated “Support Ticket” tab within “My Account” becomes your centralized hub for all ticket-related activities.

  

• You have the autonomy to modify your ticket’s priority and status based on the evolving nature of your query. Additionally, responding with further clarifications or information is made easy with the option to add replies directly within the ticket.

  

• This streamlined approach ensures your support tickets are addressed efficiently and allows for a dynamic interaction between you and our support team, ensuring clarity and resolution.

Your Support, Simplified:

• Filing a support ticket via “My Account -> Orders” simplifies how you communicate your needs, making the process of obtaining support as straightforward as possible.

  

• With the “Support Ticket” feature under “My Account,” managing and tracking your inquiries has never been easier. Adjust priorities, update statuses, and contribute to ongoing conversations with our support team to resolve your issues promptly.